Refund Policy
At Winter and Willow Land, customer satisfaction is our priority. If you’re not fully satisfied with your purchase, we’re here to help.
-
Refund Eligibility
We accept returns within 30 days of purchase. To qualify, items must be unused, in original packaging, and accompanied by a receipt or proof of purchase. -
Refund Process
Once your return is received and inspected, we will notify you via email. Approved refunds will be processed within 5-10 business days and applied to your original payment method. -
Non-Refundable Items
Gift cards, sale items, and personalized products are non-refundable. - Contact Us
For any questions about refunds, please reach out at:
📞 +1 561-827-7409
📧 support@ftpwireless.com