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Free Worldwide Shipping and Return on All Orders

Refund Policy

At Winter and Willow Land, customer satisfaction is our priority. If you’re not fully satisfied with your purchase, we’re here to help.

  1. Refund Eligibility
    We accept returns within 30 days of purchase. To qualify, items must be unused, in original packaging, and accompanied by a receipt or proof of purchase.
  2. Refund Process
    Once your return is received and inspected, we will notify you via email. Approved refunds will be processed within 5-10 business days and applied to your original payment method.
  3. Non-Refundable Items
    Gift cards, sale items, and personalized products are non-refundable.
  4. Contact Us

For any questions about refunds, please reach out at:
📞 +1 561-827-7409
📧 support@ftpwireless.com

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